Spinch Terms and Conditions

Welcome to Spinch. These Terms and Conditions govern your access to and use of our online casino, spinch.com, including our games, promotions, and payment services. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not register or use our platform. This Spinch casino review of our rules is designed to help you understand your rights and obligations before you deposit or play.

Company Information and Licensing

Our platform is operated under the terms set out by Tessera Limited S.R.L., a company registered in Costa Rica, which serves as the contracting party under this agreement. We previously operated under a Curacao Gaming Control Board licence held by Bets Entertainment N.V., which was revoked at our own request in December. We currently hold a licence from the Gaming Board of Anjouan, Union of Comoros, licence No. ALSI-202410047-FI2, which also covers our sister brand 1Red. Our payment processing is facilitated by Nitouka Ltd, registered in Cyprus. Governing law and jurisdiction for all matters relating to your use of our services is Costa Rica.

Eligibility and Account Registration

To use Spinch, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We only permit one account per player; duplicate accounts will be closed, and any associated winnings may be forfeited. When you register, you must provide accurate, current, and complete information, including your real name, date of birth, and contact details. We do not offer a no-account casino experience — registration and identity verification are mandatory before you can play or withdraw funds.

We restrict access to players located in certain countries, including but not limited to the United States, United Kingdom exclusions where applicable, Russia, Ukraine, and a number of other jurisdictions listed in our compliance documentation. If you access our services from a restricted territory, we reserve the right to close your account and void any winnings. Using a VPN or any other tool to disguise or falsify your geolocation is strictly prohibited and may result in suspension, account closure, and forfeiture of your balance.

Deposits and Payment Methods

At Spinch, we accept a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, bank transfer, and numerous cryptocurrencies such as Bitcoin, Ethereum, USDT, and others processed via CoinsPaid. Minimum and maximum deposit limits vary by currency and method, and we do not charge deposit fees — all deposits are processed instantly. You must only deposit using a payment method registered in your own name; third-party payments are strictly prohibited and may lead to account suspension.

Here at Spinch Casino, we require that deposits be wagered a minimum of three times before a withdrawal request can be submitted. If this requirement is not met, we reserve the right to deduct transaction processing costs from your balance.

Withdrawals and Verification

Before we process any payout, we require identity verification, which may include a valid ID, proof of payment method, and a utility bill. If your documents are not in the Latin or Cyrillic alphabet, we may require a video verification showing the original documents. You must submit any requested documentation within 30 calendar days, or your account may be blocked from further transactions. We may request source-of-funds documentation, proof of identity, or bank statements at any time during your relationship with us.

Withdrawal limits are tiered according to your total deposit history, with daily, weekly, and monthly caps that increase as your deposit volume grows. Wins exceeding €30,000 are paid out in monthly instalments, while progressive jackpot wins are paid in full. Our maximum payout per gaming session is €100,000 or its currency equivalent. Once approved, payouts are instant for most methods, though bank transfers may take up to 10 banking days to complete.

Bonuses and Promotions

Our Welcome Pack offers 225% up to €31,500 plus 225 Free Spins across three deposits, subject to a 40x wagering requirement on the bonus and any free spin winnings. We also run a Weekend Reload, Daily Cashback, Wednesday Cashback, and Weekly Cashback, each with its own minimum deposit, maximum bonus amount, and wagering conditions. Only one bonus may be active on your account at any given time, and bonuses are limited to one per user, household, IP address, device, payment method, and email address.

We at Spinch reserve the right to void bonus winnings if we detect a bonus-to-deposit ratio indicative of abuse — specifically, a ratio of 70% or higher across 5-9 deposits, or 50% or higher across 10 or more deposits. Maximum win limits apply to all bonus types, including deposit bonuses, free spin bonuses, cashback, tournaments, and no-deposit offers. If you are searching for a Spinch casino no deposit bonus code or a Spinch casino bonus code, please note that all promotional codes are subject to the specific terms published on our promotions page at the time of activation.

Loyalty and VIP Program

Our Loyalty Program spans 25 levels, rewarding you with Complimentary Points for every qualifying bet placed on slots. As you climb through the levels, you unlock cash rewards, free spins, and increased cashback percentages. Our VIP Club offers a personal account manager, faster withdrawals, individually agreed limits, and exclusive tournaments for our most valued players. Progressive jackpot slots and Amusnet slot titles cannot be played while a bonus is active, so please plan your gameplay accordingly.

Account Suspension and Dormancy

If your account remains inactive for 180 days, we may apply a dormant account fee of $10 per month. After one year of continued inactivity, we reserve the right to close your account and confiscate any remaining balance. We may also suspend or terminate your account if we suspect fraud, bonus abuse, multiple accounts, or a breach of these Terms and Conditions, including any attempt to access Spinch online casino from a restricted jurisdiction.

Responsible Gaming and Liability

We encourage all players to gamble responsibly and offer tools to help you manage your play, including deposit limits and self-exclusion options accessible through your account settings or our support team. Our games are provided by licensed third-party studios, and while we strive to ensure fair and reliable gameplay, we are not liable for technical malfunctions, connectivity issues, or errors originating from game providers or payment processors beyond our reasonable control.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in regulation, our services, or our business practices. Continued use of Spinch after any changes take effect constitutes your acceptance of the revised terms. We recommend checking this page periodically. For questions regarding your Spinch casino login, account status, or these terms, our support team is available 24/7 via live chat, email at support@spincheu.com, or Telegram.

Contact and Dispute Resolution

If you have a complaint or dispute regarding your account, a bonus, or a withdrawal, we encourage you to first contact our customer support team so we can resolve the matter promptly. Our support is available around the clock through live chat, email, and Telegram. We at Spinch are committed to fair and transparent handling of all player concerns, and we will work with you to find a satisfactory resolution wherever possible.